Platform Go-to-Market CRM E-Commerce Marketplace Social Media Customer Service Call Center Purchasing Inventory Management Manufacturing Supply Chain Planning Warehouse Management Logistics Export Planner Global Trade Compliance Booking System Project Management Asset Management Staff Leasing IT Service Management Knowledge Base Forms & Surveys Profitability Monitor Enterprise Consolidation Contract Management Personal Finance Business Intelligence Predictive Analytics AI Onboarding Integrations Website Builder Learning Management Label Design Food Production Food Security Food Trade Food Regulatory Waste & ESG Compliance Suite Real Estate Publishing Pricing Request a demo

One platform. Every business function.

Around 80 business apps, surfaced through 16 role-based dashboards and 1,900+ built-in workflows. Here's what runs inside Response365.

Solutions

Explore the platform, solution by solution

Seventeen flagship solutions, each running on the same database — open the deep-dive for the one your team needs first.

Built for five markets · 🇪🇺 EU · 🇦🇺 Australia · 🇳🇿 New Zealand · 🇺🇸 US · 🇨🇦 Canada · exports between any pair

Business Intelligence

Ask anything about your business — plain-language analytics across every module.

Profitability Monitor

Real-time margin watch — 90-day cost forecasts and a predictive alert before a margin breaks.

Integrations

30 app connectors, 20 country registries and the Nordic compliance stack — on one framework.

Go-to-Market

Lead discovery, marketing, CRM and quote-to-invoice on one customer record.

CRM

The unified customer record every module reads — networks, pricing, credit and analytics.

E-Commerce

Cart, checkout, payments and a headless API — plus bidirectional Shopify, Woo and Magento sync.

Customer Service

Email, chat, WhatsApp, voice and portal on one AI-first ticket model.

Call Center

Inbound, outbound, IVR and a real-time voice AI agent — with or without humans.

Booking System

One universal scheduling engine for every industry — every booking self-invoices.

Warehouse Management

A real WMS — zones, waves, slotting and food-safety enforcement.

Logistics

Multi-carrier shipping, GPS tracking, ETA prediction and proof of delivery.

Global Trade Compliance

Customs, duty, FTA preferences, trade documents and Incoterms landed cost.

Project Management

Earned-value metrics, working-capital roll-up and pipeline-driven liquidity scenarios — for project-based businesses.

Staff Leasing

Worker file to e-invoice on one screen — PEPPOL + national formats, live margin per placement, native Tilaajavastuu, TES, TyEL and YEL compliance.

Asset Management

One register for everything you own — and the rental lifecycle when you lease it out. Recurring rent posts as an ordinary accounting invoice (one AR ledger, not a billing silo); all four depreciation methods live.

Food Production

A manufacturing system built for food — recipes, batches and digital batch records.

Food Security

Operational food safety and strategic supply-chain resilience, in one.

Sales, CRM & engagement

From first touch to repeat revenue

A connected revenue engine — CRM, quoting, marketing and commerce sharing one customer record.

  • CRM & salespipeline, deals, quotes → orders, commissions and territory KPIs
  • Sales automationAI email intent classification, lead scoring and automated follow-up
  • Marketing suiteML campaign prediction, email marketing, social on 10+ platforms
  • Commercepublic storefront, booking, and Amazon / eBay / Shopify sync
Deal: Acme expansionNegotiation · 80% likely
AI score
Campaign: Spring launchPredicted CTR 4.8%
ML
Marketplace ordersSynced across 4 channels
Live
Operations & supply chain

Move product, predict demand

Procurement, logistics and warehousing connected to inventory and orders in real time.

  • Purchasingrequisitions with approval routing, POs, vendor SLA tracking
  • Supply chainsupplier performance scoring, demand forecasting, inventory optimization
  • Logisticsmulti-modal carriers, hazardous and temperature-controlled support
  • Warehouse & inventorymulti-zone wave picking, lot/batch tracking, FIFO/LIFO valuation
Shipment SHP-2204Sea freight · temp-controlled
In transit
Demand forecastSKU-9920 · +18% next month
AI
Wave pick #44Zone B · 38 lines
Picking
Production & people

Make things. Manage teams.

Manufacturing and workforce modules that scale from a single line to a multi-site operation.

Manufacturing & production

BOM versioning, work orders, capacity planning and standard costing — plus a dedicated Food Industry vertical with recipe yield, allergen control, Electronic Batch Recording and cold-chain IoT monitoring.

Human resources & workforce

Employee database, org hierarchy, leave, performance reviews and payroll export — alongside staff leasing with worker pools, placements and timesheets, and an integrated LMS for courses and certifications.

Finance & accounting

Close the books with confidence

A complete financial backbone — from a single invoice to multi-entity group consolidation.

  • Accountingchart of accounts, AR/AP, invoice lifecycle, bank reconciliation, debt collection
  • Billing & subscriptionsSaaS plans, usage metering, Stripe and crypto payments, webhooks
  • Enterprise consolidationintercompany eliminations and multi-currency group statements
  • Tax & integrationsVAT/GST/OSS, e-invoicing, MYOB and Xero connectors
Invoice #INV-3098Sent · due in 14 days
€12,480
Bank reconciliation142 of 142 matched
100%
Group consolidation5 entities · 3 currencies
Q3
Compliance & regulatory

A deep compliance vertical — eight modules strong

Most platforms treat compliance as a checkbox. Response365 treats it as a discipline.

Compliance management

SOX, GDPR, HIPAA and ISO 27001 frameworks with controls, evidence and incident remediation.

GDPR & data privacy

Consent management across 6 legal bases, Article 15/17/20 workflows and retention enforcement.

Global trade compliance

HS codes, customs declarations, duty calculations, export controls and FTA / GSP qualification.

Food regulatory & security

FDA / EFSA / FSANZ tracking, restricted substances, supply-chain mapping and recall tracking.

Industry compliance

IATF 16949 automotive (APQP / PPAP / SPC), GMP pharma and 21 CFR Part 11 medical devices.

Contract & waste management

Full contract lifecycle plus EWC/LoW waste classification and environmental reporting.

AI & intelligence layer

Intelligence that spans every channel

A unified AI layer connects voice, chat and email context — and powers analytics, recommendations and automation across the platform.

Business intelligence

Plain-language queries, inventory-turnover analysis and an AI search bar on every dashboard.

Recommendations

Behaviour-based product recommendations with personalization scoring.

Translations

GPT-powered contextual translation with tenant and user overrides.

AI chatbot

Multi-session support, sales and lead bot with intent and language detection.

Data import

AI-powered field mapping for CSV, Excel, PDF and JSON, with smart duplicate detection.

Predictive maintenance

Equipment health scoring and predicted failure dates from IoT anomaly detection.

AI-tool connector

Lets external AI tools work directly and securely with your data.

AI onboarding

Guided, AI-assisted setup that gets new tenants productive fast.

Inside the app

One interface your whole team shares

Sixteen role dashboards, sixteen detail views, and every task done in an overlay — with no page reloads.

16 role dashboards

Sales, Executive, Accounting, HR, Marketing, Support, IT, Operations, Warehouse, Logistics, Booking, Call Center and more — each tuned to its role.

1,900+ built-in workflows

Viewing, editing and linking records all happen in overlays — the whole job, with zero page navigation.

Mobile, PWA & kiosk

Bottom-nav layouts, touch-friendly screens, offline-capable mobile apps and a dedicated kiosk mode for shop-floor displays.

Industry verticals

Flagship depth for specialist operations

Response365 is broader than an ERP — from regulated manufacturers to software consultancies, it goes as deep as your industry demands.

Food & Beverage

Five dedicated modules cover HACCP, allergens, traceability, recalls and customs end to end.

EBRCold chainRecalls

Healthcare & Life Sciences

Pharma and medical-device makers, labs and clinics — GMP, 21 CFR Part 11 and HIPAA-ready records with patient scheduling.

GMP21 CFR 11HIPAA

Manufacturing

Automotive and discrete production — IATF 16949 with APQP, PPAP, SPC, BOM versioning and capacity planning.

APQPPPAPSPC

Retail & E-commerce

A public storefront plus marketplace sync to Amazon, eBay, Shopify and WooCommerce — omnichannel orders and inventory.

StorefrontMarketplace syncOmnichannel

Hospitality & Restaurants

Restaurants, cafés and hotels — multi-business-type booking, resource pools, food traceability and live order management.

BookingResource poolsTraceability

Booking & Appointments

A universal booking engine for salons, clinics and studios — reservations from portal, phone, walk-in, API or chatbot.

Multi-channelService catalogPayments

Professional & Tech Services

Consultancies, software companies and agencies — run projects, time tracking, resourcing and client billing on one platform.

ProjectsTimesheetsClient billing

Real Estate

Multi-platform listing to Oikotie, ZazWaz, Idealista and Immobiliare with AI ad generation.

ListingsAI ads5 languages

Publishing

Magazines, newspapers, books and journals — subscribers, ad slots and distribution.

SubscribersAd slotsDistribution
Platform infrastructure

Secure, open, and built to integrate

An architecture built for isolation, integration and scale.

Data isolation

Database, API and logic-level isolation, with 50+ languages and country defaults.

Roles & access

15+ roles, field-level permissions, magic-link and social login.

API gateway

OAuth2 / API-key auth for Salesforce, HubSpot, SAP, NetSuite and Dynamics.

Event pipeline

Background event processing, live dashboard updates and retried webhooks.

Ready to see it on your data?

We'll set up a tailored walkthrough mapped to the modules your organization needs first.