Regulatory compliance for food producers and traders — ingredients, allergens, destination-market labels and recall workflows on the same data the line, the warehouse and the customer record already use. Works alongside Food Production, Food Trade and the broader Compliance Suite.
R&D edits a spec in a PLM. Packaging redraws the label by hand. QA tracks allergens in a binder. When a supplier sends a non-conformance, the recall coordinator goes to the warehouse to ask which pallets shipped to whom — and the answer arrives the next morning.
By the time the recipe, the label and the lot history are reconciled, the regulator already asked for the file. Response365 keeps the same ingredient, the same allergen flag, the same lot and the same destination market in one record — so the label is just a view of the recipe and the recall is just a query.
Ingredient, allergen, substitution and destination-market rules are attributes of the recipe — not numbers re-keyed into a label tool. Change the spec, every downstream artefact moves with it.
The label respects destination-market rules at render time — allergens bolded where required, declarations translated, claims gated by the rule set for that regime.
Lot, batch, pallet and shipment are the same records the warehouse already uses. The recall workflow walks them and surfaces the cases — and the customers — to notify.
From specification through shipment to the regulator's request — the same recipe row, enriched at each step. The line side lives in Food Production; cross-border movement in Food Trade.
Recipe authored with ingredients, percentages, processing steps and intended markets.
Each ingredient carries supplier, certificate of analysis, allergen profile and approved substitutions.
14 declarable allergen classes evaluated for the recipe and for the line that produces it.
Destination-market labels rendered from the recipe — declarations, allergens and claims by regime.
Every run produces a lot with the recipe version, the line, the operators and the inputs it consumed.
Cases ship to customers with their lot, batch and destination market on the dispatch record.
A lot triggers a recall; the workflow reaches every case and every customer. recipe to recall, one row
A recipe is not a list — it's a graph with rules. Response365 stores it that way.
The artwork file is not the source of truth. The recipe is. The label is what the recipe looks like under a given regime, in a given language.
A recall is a query, not a project. The lot is already linked to the cases, the cases to the shipments and the shipments to the customers.
When an inspector arrives, the file is not built — it already exists. Recipe versions, allergen checks, label renderings and lot histories are the file.
Versioned recipes with R&D, QA and packaging approvals — every change re-runs the allergen, claim and label-rule checks before it can be released to the line.
Generate, review and sign off the destination-market label. The render is reproducible — same recipe, same rule set, same output — and the approval is part of the file.
Schedule a quarterly mock recall against a real lot — the workflow runs, the timing is logged, and the evidence is filed against the certification record.
| Capability | TraceGains | SafetyChain | Response365 Food Regulatory |
|---|---|---|---|
| Ingredient & supplier master | Yes | Yes | Yes — same row purchasing uses |
| Allergen control across markets | Yes | Limited | Yes — 14 classes, per regime |
| Destination-market label generation | Add-on | No | Yes — native, 12 languages |
| Recipe → label round trip | Integration | No | Yes — one record |
| Recall workflow (lot → case → customer) | Add-on | Yes | Yes — native, 5 stages |
| Inspections & CAPA | Limited | Yes | Yes — alongside production |
| Certification register (BRCGS, IFS, FSSC) | Yes | Limited | Yes — with renewal alerts |
| Customer notification from CRM record | Manual | Manual | Yes — same contact record |
| Cost | Per-site/mo + add-ons | Per-site/mo + add-ons | Included in Response365 |
The conservative annual case for a mid-sized food producer with two sites and several destination markets.
One mis-declared allergen or a missed recall window is the single biggest unbudgeted cost in food compliance.
Hours of QA, ops and customer-service time recovered each time a lot has to be reached — and during the mandated mock drills.
PLM, label-generation and recall licences retired — the recipe, the label and the recall all read from one record.
Before counting the audit weeks no one has to spend re-keying recipes into the regulator's template — and the deals that close because the customer's compliance team can see the file.
Let us show you in seven minutes how a recipe change re-renders the label in 12 languages, blocks the claim that no longer qualifies, and how a lot recall reaches every case in every customer in minutes.