Customs declarations, HS-coded duty calculation, free-trade-agreement preferences, automated trade documents, Incoterms 2020 landed cost, EU VIES validation and 36+ country tax localizations — wired to the shipments that need clearing and the invoices that need posting.
The order is in the ERP. The shipment is in a TMS. The HS codes are in a spreadsheet. The duty is in another spreadsheet. The sanctions check is "we looked." The certificate of origin is a Word file someone re-types every Tuesday.
And when the auditor asks for the compliance trail on shipment 4827, nobody has one. Response365 makes every one of those data, not a binder.
The customs declaration and the shipment are the same database row — no CSV round-trip. When one changes, the other knows.
Ad valorem, specific, preferential, excise, VAT, anti-dumping and countervailing — all calculated, all linked to the trade agreement chosen.
Commercial invoice, packing list, certificate of origin, EUR.1, ATA carnet — templated, calculated, validated and version-tracked.
Every box is a real model. The operator works the UI; the writes happen below.
Incoterm, free-trade agreement and HS codes chosen up front.
Duty, VAT, freight and fees itemised — and they shift with the Incoterm.
Generated from the shipment — origin, destination, value and EORI inherited.
The engine runs ad valorem, specific, preferential and excise rates.
Commercial invoice, certificate of origin and EUR.1 auto-generated and validated.
Regulatory and restriction checks; every action logged with user and IP.
Clearance workflow, VIES validation, then the invoice posts. declaration → GL
A declaration generated from the shipment, not retyped from it.
The duty on the screen is the duty on the broker invoice — no spreadsheet in between.
Preference management with an audit trail behind every claim.
A failed check doesn't just block the shipment — it hands the operator a recommended-action list.
The history is the document — not a folder of PDF files.
No separate "tax compliance database" — it runs against the same accounting data as the GL.
Nine anchor markets, every major free-trade agreement that connects them, and the certificate-of-origin / preference-declaration paperwork on both sides of every shipment.
The FTA matrix between these nine. EU↔Canada (CETA) · US↔Canada (USMCA) · AU↔NZ (CER) · NZ↔EU (FTA) · CPTPP for AU/NZ/Canada · MERCOSUL↔EU (agreement signed, ratification in progress — RoO model ready) · MERCOSUL internal TEC preference across Brazil, Argentina, Uruguay & Paraguay. The platform models the preference rules on each pair and picks the winning duty for the shipment.
Compliance officers read the code. We tell you what's real before they do.
Sanctions data lives in the tenant database and the engine enforces it — high-volume screening should plan for a data feed. Buyers respect a vendor that doesn't oversell.
| Capability | Best-of-breed trade vendor | Spreadsheets + broker portals | Response365 Global Trade |
|---|---|---|---|
| Customs declarations as structured data | Yes | No | Yes |
| Duty-calculation engine | Yes | Manual | Yes |
| FTA preference management | Yes | Spreadsheet | Yes |
| Templated, auto-generated trade documents | Premium tier | Word templates | Yes |
| EORI / VIES VAT validation | Sometimes | Manual check | Yes — VIES live |
| Multi-country tax localization | Per-country license | Per-country accountant | 36+ included |
| Incoterms 2020 with landed cost | Premium tier | Spreadsheet | Yes |
| Live OFAC / EU sanctions screening | Yes — data feed | "We Google" | Framework — tenant maintains list |
| Native orders, shipments & accounting | No — separate ERP | No | Yes — same database |
| Immutable compliance audit trail | Yes | No | Yes |
| Cost | License + per-country + feeds | Cheap until a fine | Included in Response365 |
The conservative annual case for a mid-sized cross-border operator — €20M export revenue, 5 destination countries.
Retire an Amber Road, OCR or Descartes-class subscription.
No manual commercial invoice, packing list or EUR.1 — 200 shipments/month.
Stop claiming MFN where a preference applied — 1–3% of duties paid.
Before counting avoided customs holds and the strategic value of an audit trail you can actually produce.
The platform stores the customs declaration as a first‑class object linked to the shipment and invoice, so HS‑coded duty, preferential rates, and Incoterms 2020 landed cost are calculated automatically when data changes. It validates EU VIES and applies 36+ country tax localizations without manual spreadsheets. This creates a single audit‑ready record.
Yes, you can claim a preference directly on the declaration; the system records the eligibility criteria and retains the supporting data as part of the same database row. When audited, you can export the full compliance trail for any shipment. No separate document re‑typing is needed.
It creates commercial invoices, packing lists, certificates of origin, EUR.1 movement certificates, and customs declarations based on the order data. Each document pulls from the same record, so updates propagate instantly. This removes the need for manual Word or Excel rebuilding.
Global Trade is an Add-on module priced at €89 per month per account, which can be added to any base subscription. The base platform (€14.99/user/month) provides the core data model, while the module adds the automated customs and duty engine. Pricing is additive if you need both.
During the 1‑month free trial (credit card required) you receive full access to the base platform plus the ability to enable the Global Trade module at no cost. After the trial, the module will be billed at €89/mo unless you remove it before conversion. You can cancel anytime within the trial period.
Let us show you in six minutes how a quote becomes a customs declaration, an auto-generated certificate of origin, a duty calculation, an audit-trail row and a GL entry — without anyone retyping anything.