Lot- and serial-level tracking, cycle counts, allocations and a complete movement log — on the same product record the Warehouse, Manufacturing and Purchasing apps already use.
The ERP says one number. The warehouse spreadsheet says another. The retail till disagrees with both. When a recall lands, somebody has to phone customers and ask which batch they actually got.
Response365 treats inventory as one ledger of movements against one product record — the same record Purchasing received against and Warehouse picked from. The lot you shipped is one query away.
Track every unit by lot, batch or serial number — with manufacture and expiry dates, supplier of origin and a link to the receipt that brought it in. The data a recall needs is already in the row.
On-hand, allocated and available are derived from an append-only movement log — receipts, transfers, consumption, adjustments and shipments. The number is always right because it's always recomputed.
Reserve stock against a sales order, a work order or a transfer the moment it's promised — so the available pool reflects what you can actually sell next.
A unit is received, put away, allocated, picked and shipped — and every step is a movement against the same lot. Picking and put-away workflows live in Warehouse Management.
Goods receipt against a PO creates a lot or serial with origin, supplier and expiry.
The lot lands in a location — on-hand at that location updates in the same movement.
A sales or work order reserves quantity against a lot — available drops, on-hand does not.
ABC-classified counts confirm reality without halting the warehouse.
Discrepancies post as adjustment movements with reason codes and an approver.
Inter-location movements ship out of one location and into another, atomically.
The allocation becomes a consumption against the lot — and the customer record knows which batch shipped. recall-ready, by design
Recalls, warranties and food-safety audits all ask the same question: which units came from which lot, and where did they go. One query.
Six movement types — receipt, issue, transfer, adjustment, consumption and return — make up one append-only ledger. The stock figure is just a view on top.
A-class items counted weekly, B-class monthly, C-class quarterly — generated from movement velocity, scheduled to teams and resolved on a tablet. No annual stocktake shutdown.
Every adjustment carries a reason, a counter and an approver above threshold. Shrinkage, breakage and miscount each book to the right account in Profitability.
Move stock between warehouses, stores or trucks with in-transit visibility — receiver confirms, discrepancies post as adjustments to the originating location.
Inventory isn't a sync target. It's the source.
| Capability | Cin7 | Fishbowl | Response365 Inventory |
|---|---|---|---|
| Lot- and serial-level tracking | Yes | Yes | Yes — first-class objects |
| FEFO / FIFO picking enforcement | Limited | FIFO | Yes — both |
| Append-only movement ledger | No | Partial | Yes — six movement types |
| ABC cycle counts | Add-on | Yes | Yes — native |
| Multi-location with in-transit | Yes | Yes | Yes — atomic transfers |
| Same record as purchasing & manufacturing | Sync via integration | Sync via integration | Yes — same row |
| Allocations against quotes and orders | Order-only | Limited | Yes — hard & soft |
| Field-level audit on every movement | Limited | Limited | Yes — every change |
| Cost | Per-user/mo + add-ons | Per-seat license | Included in Response365 |
The conservative annual case for an operation holding €2–5M in stock across three locations.
Cin7, Fishbowl, NetSuite Inventory or the bolt-on the ERP licenses separately — gone.
Replace the annual full-shutdown count with ABC cycle counts — warehouse keeps running.
Hard allocations stop the orders you can't fulfil — fewer refunds, fewer apologies.
Before counting the recall you can now resolve in an afternoon instead of a week — and the obsolete stock you no longer write off because FEFO actually shipped it.
Every receipt creates an immutable record with lot, batch, or serial number, plus manufacture/expiry dates and supplier origin. Movements (receipts, transfers, consumption, adjustments, shipments) are appended to an audit log, from which on‑hand, allocated, and available quantities are always recomputed.
Yes, each unit’s genealogy is stored in the same row, so a recall can instantly show which customers received a specific batch. The system links the original receipt to the final sales or work order without manual look‑ups.
When a sales order, work order, or transfer promises stock, the system reserves the quantity against that document in real time. The available pool reflects only what can actually be sold or used next.
Inventory tracking is part of the core platform priced at €14.99 per user per month. No additional charge is needed for lot/serial tracing; optional industry packs or add‑on modules are billed separately if required.
Response365 offers a one‑month free trial of the full platform, including inventory management, requiring a credit card to sign up. After the trial, the subscription rolls into the standard monthly rate.
Let us show you in seven minutes how a goods receipt becomes a lot, the lot lands in a location, an order allocates against it, and the customer record knows which batch shipped — without anyone retyping anything.