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Inventory Management

Know exactly what you have, where, and in which batch

Lot- and serial-level tracking, cycle counts, allocations and a complete movement log — on the same product record the Warehouse, Manufacturing and Purchasing modules already use.

Lots & serials · cycle counts · allocations · every movement logged
app.response365.ai · Product · SKU-7421 · Olive Oil 500ml
SKU-7421 · Olive Oil 500ml 4 lots · 3 locations
On hand
2,184
Allocated
612
Available
1,572
Lots & serials · by location
Lot L-2406-A · 840 unitsHelsinki DC · exp. 2027-04
FEFO
Lot L-2406-B · 612 allocatedSO-3041 · ships Thu
Reserved
Movement · GRN-918+480 from PO-2204
Receipt
Tampere store · 252cycle count due Friday
A-class
Lot + serial traceabilityrecall-ready from one record
Live stock, every locationon-hand, allocated, available
2
tracking modes (lot & serial)
stock locations supported
6
stock-movement types
ABC
cycle-count cadence
The problem

Your stock figure is a guess — and the lot that just shipped is anybody's guess too

The ERP says one number. The warehouse spreadsheet says another. The retail till disagrees with both. When a recall lands, somebody has to phone customers and ask which batch they actually got.

Response365 treats inventory as one ledger of movements against one product record — the same record Purchasing received against and Warehouse picked from. The lot you shipped is one query away.

ERP quantityOne number
Warehouse sheetA different number
Retail tillA third number
Lot trackingA binder
RecallsPhone calls
OversellingA monthly apology
Why it's different

One product record, one ledger, every batch

Lot and serial as first-class objects

Track every unit by lot, batch or serial number — with manufacture and expiry dates, supplier of origin and a link to the receipt that brought it in. The data a recall needs is already in the row.

Stock is a ledger, not a number

On-hand, allocated and available are derived from an append-only movement log — receipts, transfers, consumption, adjustments and shipments. The number is always right because it's always recomputed.

Allocations stop overselling

Reserve stock against a sales order, a work order or a transfer the moment it's promised — so the available pool reflects what you can actually sell next.

One unit, every stage

From goods receipt to customer delivery — the same lot

A unit is received, put away, allocated, picked and shipped — and every step is a movement against the same lot. Picking and put-away workflows live in Warehouse Management.

1
Receipt

Goods receipt against a PO creates a lot or serial with origin, supplier and expiry.

2
Put-away

The lot lands in a location — on-hand at that location updates in the same movement.

3
Allocation

A sales or work order reserves quantity against a lot — available drops, on-hand does not.

4
Cycle count

ABC-classified counts confirm reality without halting the warehouse.

5
Adjustment

Discrepancies post as adjustment movements with reason codes and an approver.

6
Transfer

Inter-location movements ship out of one location and into another, atomically.

7
Pick & ship

The allocation becomes a consumption against the lot — and the customer record knows which batch shipped. recall-ready, by design

Lots & serials

Full traceability — from supplier to customer, by batch

Recalls, warranties and food-safety audits all ask the same question: which units came from which lot, and where did they go. One query.

  • Lot attributesmanufacture date, expiry, supplier, country of origin, certificate
  • Serialised unitsper-unit IDs for warranty, returns and high-value assets
  • FEFO & FIFO pickingexpiry-first or first-in-first-out, enforced at allocation
  • Genealogyraw-material lots traced through work orders to finished-goods lots
Lot L-2406-Areceived GRN-918 · expiry 2027-04
Origin
Serial SN-44012warranty active · ships Tue
Per-unit
FEFO enforcedoldest expiry picked first
Rule
Genealogy graphraw → WO-2118 → finished lot
Tied
Movements & allocations

Every movement logged. Every allocation respected.

Six movement types — receipt, issue, transfer, adjustment, consumption and return — make up one append-only ledger. The stock figure is just a view on top.

  • On-hand · allocated · availablethree derived figures, recomputed on every movement
  • Hard & soft reservationsquote-stage holds and order-stage allocations behave differently
  • Multi-location, multi-warehouseper-location on-hand and a global view in the same query
  • Reason codes & approvalsadjustments require a reason and route to an approver above a threshold
Receipt · +480GRN-918 · Helsinki DC
In
Issue · −612SO-3041 · 4 customers
Out
Transfer · 252Helsinki DC → Tampere store
Move
Adjustment · −3damage · approved by ops lead
Reason
Accuracy without shutdowns

The workflows that keep stock numbers true

ABC cycle counts

A-class items counted weekly, B-class monthly, C-class quarterly — generated from movement velocity, scheduled to teams and resolved on a tablet. No annual stocktake shutdown.

Adjustments & reason codes

Every adjustment carries a reason, a counter and an approver above threshold. Shrinkage, breakage and miscount each book to the right account in Profitability.

Multi-location transfers

Move stock between warehouses, stores or trucks with in-transit visibility — receiver confirms, discrepancies post as adjustments to the originating location.

Connected by design

The same product record — read by every operations module

Inventory isn't a sync target. It's the source.

  • Purchasinggoods receipts create lots on this record — no double entry
  • Manufacturingwork-order consumption draws from raw-material lots and creates finished-good lots
  • Warehouseput-away and pick instructions resolve to the same lot in the same bin
  • Sales orders & CRMavailability is checked against allocations before a promise is made
PO-2204 receivedcreates lot · books on-hand
Purchasing
WO-2118 consumesraw lots → finished lot
Manufacturing
Bin A-04-12pick instruction · lot L-2406-A
Warehouse
SO-3041 availablechecked against allocations
Sales
Build vs buy

The inventory tool you no longer have to bolt on

CapabilityCin7FishbowlResponse365 Inventory
Lot- and serial-level trackingYesYesYes — first-class objects
FEFO / FIFO picking enforcementLimitedFIFOYes — both
Append-only movement ledgerNoPartialYes — six movement types
ABC cycle countsAdd-onYesYes — native
Multi-location with in-transitYesYesYes — atomic transfers
Same record as purchasing & manufacturingSync via integrationSync via integrationYes — same row
Allocations against quotes and ordersOrder-onlyLimitedYes — hard & soft
Field-level audit on every movementLimitedLimitedYes — every change
CostPer-user/mo + add-onsPer-seat licenseIncluded in Response365
The business case

What this means in euros

The conservative annual case for an operation holding €2–5M in stock across three locations.

€18–40k
Retire the inventory tool

Cin7, Fishbowl, NetSuite Inventory or the bolt-on the ERP licenses separately — gone.

€25–60k
Recover stocktake time

Replace the annual full-shutdown count with ABC cycle counts — warehouse keeps running.

€30–80k
Eliminate overselling

Hard allocations stop the orders you can't fulfil — fewer refunds, fewer apologies.

€73–180krecoverable in year one

Before counting the recall you can now resolve in an afternoon instead of a week — and the obsolete stock you no longer write off because FEFO actually shipped it.

One product record, one ledger, every batch — recall-ready

Let us show you in seven minutes how a goods receipt becomes a lot, the lot lands in a location, an order allocates against it, and the customer record knows which batch shipped — without anyone retyping anything.