Sell across multiple vendors on one branded storefront — with catalog, orders, payouts and approvals built into the same backend as your E-Commerce, CRM and Purchasing.
Mirakl handles the storefront. The catalog lives in your PIM. Orders flow into a different OMS. Payouts run in a third tool. Vendor records in a fourth. Every weekend, someone reconciles four exports into a spreadsheet so finance can close.
Response365 removes the seams. The vendor is a customer record. The product is a catalog row. The order is the same order your warehouse picks. The payout is a journal entry. There is nothing to stitch — because there is nothing separate.
Bring multiple sellers under a single branded marketplace — one checkout, one search, one customer experience. The buyer sees a store; the platform sees the vendor behind every line.
Vendor onboarding flows into the same supplier record Purchasing uses. KYC, payout details, contract terms and product approval rules all sit on one row — not in a separate marketplace silo.
When a buyer pays, the order splits into seller revenue and marketplace commission — both posted to the GL in the same close. No reconciliation cron job, no exports.
A standardised flow that turns vendor acquisition into a repeatable process, not a back-and-forth email thread. Connected to your CRM and Purchasing records.
Public application form captures legal entity, category, country and references.
KYC, VAT and registry checks — automated where supported, manual review where needed.
Marketplace terms, commission rate and payout cadence agreed and stored.
Vendor uploads products via spreadsheet, API or the vendor portal — fields validated.
Operations reviews each SKU through the approval workflow — accept, request edits, or reject.
Approved products publish to the storefront; orders, fulfilment and payouts begin. vendor active
Vendors don't get a private inventory island. Every SKU lands in the same catalog the rest of the platform reads.
A buyer fills a basket with items from four vendors and pays once. Behind the scenes, the order splits — by vendor, by warehouse, by carrier — and each leg fulfils on its own schedule.
Commission is calculated at order time. Payouts run on the cadence each vendor agreed to. Reconciliation is the close, not a Monday spreadsheet.
Sellers manage their own catalog, orders and statements through a self-serve portal — distinct from staff accounts. They see what they need and nothing else, with 2FA and a login audit on every session.
Buyer reviews, dispute handling and a vendor scorecard — measured on confirmation time, on-time shipping, return rate and review average. Sellers below threshold drop in search ranking automatically.
Live dashboards for vendor mix, category share, take rate, basket composition and acquisition cost — feeding the same real-time analytics layer as the rest of the platform.
A standalone marketplace platform sells you a connector kit. Response365 sells you the connections.
| Capability | Mirakl | Marketplacer | Response365 Marketplace |
|---|---|---|---|
| Multi-vendor storefront | Yes | Yes | Yes — native |
| Catalog shared with own-brand e-commerce | Sync via connector | Sync via connector | Yes — same table |
| Vendor = supplier record (purchasing) | No | No | Yes — same row |
| Payouts posted directly to the GL | Export to ERP | Export to ERP | Yes — journal entries |
| Vendor onboarding workflow | Yes | Yes | Yes — 6 steps |
| Product approval workflow | Yes | Yes | Yes — 5 states, audited |
| Commission models (flat / category / tiered) | Yes | Yes | Yes — plus product overrides |
| Marketplace + CRM + ERP on one record | Three integrations | Three integrations | Yes — one row |
| Cost | Per-GMV + setup | Per-GMV + setup | Included in Response365 |
The conservative annual case for a mid-market operator launching or running a multi-vendor marketplace.
Mirakl- or Marketplacer-class licence plus the connector kit to your e-commerce, ERP and accounting — all retired.
Standardised vendor onboarding, product approval and payout flows compress a six-month build into weeks of configuration.
Self-serve onboarding, automated KYC checks and the vendor portal cut ops time per signed vendor — and let you scale the seller base without scaling headcount.
Before counting the reconciliation work eliminated when payouts post directly to the GL — and the GMV that closes because vendors get on the storefront in days, not months. Ranges depend on existing tooling and vendor count.
Onboarding follows six structured steps: application, supplier record creation, KYC and payout details entry, contract terms capture, product approval workflow, and finally go‑live status. Each step updates the same vendor record used by purchasing and finance, guaranteeing data consistency. The workflow is included in the marketplace add‑on module priced at €8.99 per user per month.
Yes, the basket aggregates line items from different vendors while preserving each vendor’s ship‑from address and shipping rules; the platform splits the order automatically for fulfillment. Buyers see one checkout experience, and the backend routes each line to the appropriate vendor. This capability is part of the marketplace industry pack at €599 per month.
When an order is invoiced, the platform creates a journal entry that credits the vendor’s payable account and debits the marketplace revenue account, ready for your ERP’s general ledger. No separate payout tool or manual spreadsheet is needed. This financial integration is included in the base platform price of €14.99 per user per month.
You can activate a 1‑month free trial of the Marketplace module by entering a credit card; the trial will not charge you until it ends. After the trial, you’ll be billed according to your selected plan — base platform, industry pack, or the €8.99 add‑on — unless you cancel beforehand.
Let us show you in seven minutes how a vendor signs up, gets a product approved, takes an order through a shared checkout and receives a payout — all without leaving the platform that already runs your e-commerce and your books.