Properties, units, listings, leases, tenants and maintenance — connected to billing, accounting and the same customer record the rest of the platform reads from.
The rent roll lives in a property suite. Invoices go out from accounting. Work orders sit in a separate ticketing tool. The listing on your website is hand-edited. Tenants email a fourth address that nobody reads on weekends.
Every renewal cycle someone reconciles unit IDs across four systems. Response365 keeps the unit, the lease, the tenant, the work order and the invoice on one row — because they are one row.
Buildings, units, owners and tenants share a single canonical record. Listings, leases, maintenance and invoices all point at the same row — not at a synced copy.
Applications, lease terms, rent rolls, renewals and move-outs end to end — with the tenant on the same customer record the GL bills.
Work orders link to the property, the unit, the tenant and the vendor invoice — automatically. The cost lands on the right asset and the right owner statement.
Enriched at each stage, never re-keyed. Long-lived assets and capex live in Asset Management; short-stay and amenity bookings live in Booking.
Vacancy is published to the website and partner channels from the same unit record.
Prospect, screening data and references attached to the unit and the candidate tenant.
Term, rent, deposit and clauses generated from a template, sent for e-sign.
Rent posts on the cadence; charges, credits and proofs of payment stack on the lease.
Tenant request becomes a work order linked to the unit, the vendor and the invoice.
Renewal window opens; new term, new rate and any escalators flow into a new active lease.
Inspection, deposit reconciliation, final statement and the unit goes back to listing. one record, end to end
Every module that touches real estate reads this one record.
Active leases, escalators and renewal windows live next to the invoices they generate.
A real work-order trail — and the cost lands on the right unit, the right asset and the right owner statement.
A vacant unit on the property record becomes a live listing — no separate CMS, no separate spreadsheet.
Monthly owner statements generate from the rent roll, vendor invoices and management fees on the same row. Distributed on the schedule the operator sets, with an owner portal for back-statements.
Tenants pay rent, raise work orders, download statements and message the property manager. Logins are distinct from staff accounts, with 2FA and a full login audit.
Occupancy, weighted rent roll, arrears ageing, renewal pipeline and maintenance cost per unit — live, not a nightly batch. The same numbers your owners see.
| Capability | Yardi | AppFolio | Response365 Real Estate |
|---|---|---|---|
| One canonical property record across modules | Module-specific | Property suite only | Yes — per row |
| Lease lifecycle (draft → renewal → move-out) | Yes | Yes | Yes — 6 states |
| Listings published from the property record | Add-on | Yes — own portal | Yes — site & channels |
| Work orders linked to vendor invoice & GL | Yes | Yes | Yes — same row |
| Tenant is the same customer as the GL bills | Within suite | Within suite | Yes — shared CRM |
| Capex routing to fixed-asset depreciation | Add-on | No | Yes — via Asset Mgmt |
| Amenity & showing bookings | Add-on | Limited | Yes — via Booking |
| Owner portal & auto-statements | Yes | Yes | Yes — native |
| Cost | Per-unit/mo + modules | Per-unit/mo + add-ons | Included in Response365 |
The conservative annual case for a mid-size portfolio of around 300 units under management.
Per-unit subscriptions, payments add-on, tenant portal and owner portal — all retired.
No re-keying between the property suite, accounting, the work-order tool and the website.
Listings publish the moment a unit comes free; renewal windows never lapse unattended.
Before counting capex correctly capitalised on the right asset, and arrears caught earlier because every charge and statement sits on one row. Ranges depend on portfolio mix and current tooling.
Let us show you in seven minutes how a vacant unit becomes a listing, an application, a signed lease, a posted rent roll and a closed work order — without anyone retyping anything, and with the cost on the right owner statement.